Privacy Policy

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Privacy Policy

At Raincouver Roof Cleaning Co. LTD. ("Raincouver" or "We" or "Us" or "Our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your ("You" or "User" or "Customer") personal data.

1. Collection of Personal Information

We collect basic personal information from our customers, including:

  • Name
  • Email
  • Phone number

This information is collected solely for the purpose of providing our services, including roof and gutter cleaning, gutter repair, and lights installation.

2. Data Protection and Security

We take reasonable measures to ensure that your personal information is stored safely and securely. We use adequate data protection measures to prevent unauthorized access, disclosure, or destruction of your personal data.

3. Sharing and Disclosure of Personal Information

We do not share or sell your personal information to third-party organizations. We will only disclose your personal information if required by law or to comply with a court order.

4. Payment Processing

We use Square payment card reader to process credit card payments. We do not collect or store your credit card information. Square's payment processing policies apply to the data collected by their card reader.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct or update your personal information
  • Request deletion of your personal information
  • Opt-out of future communications

Please contact us at sales@raincouverco.ca to exercise your rights.

6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Raincouver Roof Cleaning Co. LTD.
225 - 281 Holdom Avenue
Burnaby, BC V5B 3T9
Email: sales@raincouverco.ca

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Last updated: 31-03-2025

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