Welcome to Raincouver's FAQs! Here, you'll find detailed answers to common questions about our roof and gutter cleaning, gutter repair, and light installation services.
Soft washing is a low-pressure cleaning method that safely removes debris without damaging roofs.
Yes, we offer solar panel cleaning services.
Yes, we do install gutter and leaf guards that will prevent debris from entering the gutter.
We use OxiClean Versatile Stain Remover eco-friendly powder, a safe and effective solution for removing moss, mold, and algae.
Yes, for tough stains and debris, we may use sodium hypochlorite (bleach) to achieve effective results. However, this is only done when necessary and with proper safety precautions.
We aim to minimize foot traffic to prevent any damage, especially to concrete and clay tile roofs. We carefully walk only on the overlaps of the tiles, and only one person climbs the roof to reduce foot traffic. If feasible, we clean the roof from a ladder to prioritize safety.
OxiClean Versatile Stain Remover effectively prevents moss, mold, and algae growth for a certain period, depending on tree shade and rainfall. However, it does not make the roof shine. For a more noticeable before-and-after effect, we may use sodium hypochlorite (bleach) at a higher concentration to remove dark streaks. We always explain the products we use and set clear expectations before the cleanup.
When using sodium hypochlorite for tough stains and debris, we take extra precautions to protect surrounding plants. We pre-rinse plants with water before applying the solution and post-rinse them thoroughly after completion to prevent any potential damage.
Regular gutter cleaning prevents water damage, foundation issues, pest infestations, and property value loss. Clogged gutters can cause water to overflow, leading to leaks, mold growth, and structural damage to your home, making maintenance essential for homeowners.
Yes, we prioritize eco-friendly practices
Yes, we are fully insured
We accept a variety of payment methods for your convenience, including Visa, Mastercard, Discover, UnionPay, American Express, Interac debit cards, E-Transfer, and Cash (please note we also charge applicable tax GST and PST).
Get in touch with us